Why we do it: A breif history of Critelli Couriers
Tim Critelli, a Forsyth native working with First State Bank of Forsyth, started Critelli Couriers there in 2000. He wanted to provide customers with better, more individualized shipping services than what he saw available. He wanted to combat the "throw it on the truck and forget it" mentality. We offer a more specialized, more personal experience.
One year after starting the company, we moved to Billings. We operated out of a 3,500-square-foot building on Sixth Avenue North (across from Mamacita's) for about six years. Tim realized the company had outgrown its surroundings in 2005, and moved to it's current 13,000 square foot location on Highway 312 in May 2006. Before, we didn't have the space to be a major player, and now we're more than likely the largest courier service in a three-state area.
When Tim first saw the warehouse on Highway 312, he wasn't sure if he needed all that space. Once making the move, he knew he had made the right decision. In the first month after moving, things really took off, and now we handle twice as much volume as before. We also went from one office manager to three, and from 20 to 32 other employees.
Our fleet now has 30 vehicles. With that many vehicles, we now cover an area from Eureka to Missoula to Denver to Salt Lake City, and everywhere in between, where before we only covered to a 5,000-mile area.
Our new location is perfect for us! We have loading docks and warehouse storage. And in the office, you will find a very homey feel, with Country Pine cabinetry and a popcorn machine in the employee break room. Adding to the home-like feel, we also serve breakfast each morning for his employees and even have a washer and dryer!
And if all that wasn't enough growth for one year, we also opened our first satellite location in Butte! The Butte location employs 14 and opened in October, 2006, is managed by Tim's sister and nephew, and is housed in an 18,000-square foot shop.
And we're not finished yet! Keep an eye on Missoula, we hope to be there soon!